【Australia】Aussie Couple’s ‘Cowboy’ Idea Builds Multi-Million Dollar Jewelry Empire

Editor’s Note

This story of a Hinge match evolving into a multimillion-dollar Australian jewellery brand, Lox and Chain, is a compelling reminder of how personal connections can spark unexpected and successful ventures.

Troy Nankervis
From Online Date to Business Partners

What began as a chance online date has fast turned into a multimillion-dollar business. When Frei and Zak matched on Hinge in 2018, they probably didn’t expect to go on and build a multimillion-dollar jewellery brand together, but that’s exactly what happened. Fast forward to 2025, and Lox and Chain has become one of Australia’s fastest-growing names in men’s jewellery, known for its clean, hand-carved signets, tattoo-style pendants and bold silver pieces that blend personal symbolism with punk-inspired edge.

“We met on an online app and then went on a date straight away,” Frei, Lox and Chain co-founder and CEO, told news.com.au checkout. “I was just back in Australia on holiday from the UK, and Zak had just come back from a trip himself.”

The couple, who became inseparable after that, spent the next few years flying back and forth between hemispheres. They then settled permanently in Australia in early 2020.

The Moment That ‘Changed Everything’

Both lost their jobs due to Covid shutdowns, and while they’d once flirted with the idea of starting a vegan cheese business, it was the search for a single men’s earring that changed everything.

“We couldn’t find anything online that felt right. Jewellery felt super limited, overly feminine, or really tacky for men,” Frei explains. “Nothing was creative. So we decided to make our own.”

What started with earrings and a couple of chain designs has quickly grown into a full-fledged label, offering everything from lockets and signets to bracelets and chains, with a customer base that spans surfers in Byron Bay, fashion kids in LA, and first-time ring-wearers across suburban Australia.
And the growth has been anything but slow. Lox and Chain is now a multimillion-dollar global jewellery business, with 55 per cent of its sales coming from the US and a cult following built on strong word-of-mouth, influencer collaborations, and an unapologetically bold brand identity. Its most popular pieces include the Breakable Heart Necklace, the Till Death Ring, and the cult-favourite Ghost Bracelet.

Channelling ‘Cowboy Energy’

So how did a couple in their early 20s turn a side hustle into a full-time gig? Frei says a lot of it came down to taking some risks, and embracing “cowboy energy”.

“We were very naive when we launched. No business plan, no spreadsheets. We just went for it. Very cowboy energy. We always say we’re cowboys,” Frei said.

It’s actually quite fitting that one of their most-loved pieces is quite literally called The Cowboy, a best-selling ring that’s become a kind of entry-point for Aussie men looking to invest in jewellery pieces that will last.

“I think Aussie guys are a lot more simple,” Frei says. “They want clean chains and subtle detail. They’ll often start with something like The Cowboy or the Creed Ring, which are more conservative, and once they realise how wearable it is, they come back for something bolder.”

It also helps that Lox and Chain makes it easy to buy online, offering free ring sizers, easy exchanges, and even custom engraving.

“Around half of our sales are from women, but often they’re buying for their boyfriends, brothers, partners,” Frei adds. “Jewellery is such a great gift, and something like the Till Death ring, it’s dainty but masculine and really resonates in that space.”
From Byron Bay to the Beaches of Bali

In the early days, Frei and Zak were doing absolutely everything themselves including designing, carving wax moulds, melting silver, packaging orders, managing customer service, and even learning to reseize pieces at their home in Byron Bay. At one point, they were living off $350 a week in government payments and filling orders from a bedroom covered in silver dust, before eventually moving their manufacturing to a small studio in Denpasar, Bali. There, a team of highly-skilled silversmiths now hand-craft each Lox and Chain piece under sustainable conditions and with fair wages.

“We spent months finding the right partners,” Frei said. “The quality we get from them is unbelievable, and it means we can now focus on designing from here in Australia, while growing the business globally.”

That global growth, it turns out, wasn’t even intentional at first, with Lox and Chain blowing up in the United States.

“We just accidentally turned Facebook ads on in the US,” she says. “And people over there just got it. They resonated with the style, the message, the aesthetic. Suddenly 55 per cent of our sales were from the States.”
California Here We Come

Another major turning point has come in the form of collaborations with content creators and influencers, including a significant partnership with US-based influencer Garrett Casto, which coincided with a major launch event in Los Angeles.

Troy Nankervis
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⏰ Published on: April 16, 2025