Predicting software’s future value muddied by AI disruption – GEM’s Caroline Dallas

Editor’s Note

This article highlights a critical challenge in today’s tech investment landscape. As Caroline Dallas of GEM notes, the breakneck pace of AI development is creating significant uncertainty, making it harder to assess which software startups will thrive. This analysis underscores a pivotal moment for entrepreneurs and investors navigating this transformative but unpredictable field.

Private Equity International
AI uncertainty is challenging firm formation in the software space, says GEM’s Caroline Dallas.

AI uncertainty is challenging firm formation in the software space, says Caroline Dallas, a partner at growth equity firm GEM.

Private Equity International
“The rapid evolution of AI is making it incredibly difficult to predict the long-term value and defensibility of software companies,” Dallas said. “This disruption is muddying the waters for investors trying to assess which business models will endure.”

She explained that traditional metrics for valuing software firms, such as recurring revenue and customer lifetime value, are being upended by the potential for AI to rapidly automate or obsolete entire software categories. This creates significant challenges for venture capital and growth equity investors who need to make long-term bets on company formation and scaling.

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“We’re in a period where the technology foundation is shifting. A software solution that is highly valuable today could be partially or fully replaced by an AI agent or a large language model feature in a few years,” Dallas added. “This requires a fundamental rethink of investment theses in the technology sector.”

According to Dallas, this environment favors investors with deep technical expertise who can differentiate between genuine, durable AI-powered innovations and those that are merely incremental or vulnerable to disruption. It also increases the importance of backing founding teams with the agility to pivot their products as the AI landscape evolves.

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⏰ Published on: November 03, 2025