【France】ESN & ICT: The Digital Market in 2024

Editor’s Note

This article highlights a key finding from the 2024 KPMG and Numeum study on France’s digital sector. Despite a challenging economic climate, an overwhelming 96% of companies express optimism for the future, underscoring the resilience and confidence within the industry.

The Core Findings

The annual study conducted by KPMG and Numeum provides a comprehensive overview of the Digital Services Companies (ESN) and Engineering and Technology Consulting (ICT) sector in France for the year 2024.

Despite geopolitical uncertainties, inflation, and the need to digest the major post-COVID IT investment plans, which led to an economic slowdown in the market in 2024, Digital companies show robust confidence: 96% of them remain optimistic about the future.

The People of Digital, at the Heart of the Recovery Strategy
Growth | Recruitment, Key to the Performance of ESN & ICT

Opportunities offered by artificial intelligence (AI), decarbonization of usage, data security… The challenges are numerous, and the strategic development of ESN & ICT depends on talent management.

“23% of ESN & ICT identify recruitment as their primary growth lever.”
“Objective: Attract and recruit to project towards the future!”
Innovation | Talents as Drivers of Technological Transformation

AI and generative AI are no longer just options: they are “must-haves”. Digital talents must master these tools.

“69% of companies will integrate artificial intelligence and generative artificial intelligence (AI/GAI) into their delivery model processes.”
“Objective: Create real co-pilots for employees!”
ESG | A Collective Responsible Digital Transformation

Environmental, Social, and Governance (ESG) criteria are now at the heart of ESN & ICT strategy.

“84% of companies in the sector measure their carbon footprint and project an average reduction of 24% over three years.”
“Objective: Make every talent an agent of change, by building a responsible digital transformation with clear and shared ESG objectives.”
Talents | Attraction and Retention, Crucial Challenges

Attracting, recruiting, and retaining talent has never been so essential. Talents are the most precious resource to meet the growing needs of the market.

“Large accounts and mid-sized companies aim to recruit the equivalent of 73% of their workforce within three years, while small and medium-sized enterprises plan to triple their workforce within 3 years.”
“Objective: Offer working conditions that meet the expectations of your talents, with opportunities for continuous development.”
Full article: View original |
⏰ Published on: October 27, 2024