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【Copenhagen, 】Behind the Scenes at Pandora: An Interview with CMO Berta de Pablos-Barbier

Editor’s Note

**Editor’s Note:** This interview explores Pandora’s evolving brand vision under CMO Berta de Pablos-Barbier, highlighting the company’s commitment to sustainability and the artistry of Thai craftsmanship. We examine how the jewelry giant balances tradition with innovation in a market defined by personal expression.

Interview: Pandora CMO Berta de Pablos-Barbier on Vision, Sustainability, and Thai Craftsmanship

Unlike in fashion, there is rarely a dominant trend in the jewelry sector. Jewelry is more closely tied to self-expression, so many trends exist in parallel. Currently, the area of new materials is particularly striking, for example, recycled or innovative metal alloys, or new processes in stone cutting. Also exciting is the diversity of design, where minimalist pieces stand equally alongside very expressive, maximalist ones. For me, the most exciting thing right now is the creative use of new materials.
Pandora combines traditional craftsmanship with modern technology. Machines alone cannot create jewelry – but technologies help us, for example, to make materials traceable, to better analyze and reduce water and energy consumption, and to develop new creative effects, such as color-changing enamel, holographic elements, or charms that glow in the dark. This creativity is important to us.

Sustainability in Jewelry: A Core Pillar

Sustainability in the jewelry sector is by no means an easy endeavor. But since last year, Pandora has been working with 100 percent recycled silver and gold. So, from the charm to the clasp, every part has had a previous life – either as a piece of jewelry or reused from another industry. This also applies to the delicate silver trees created in the factory in Lamphun, Thailand. First, rubber trees are shaped, silver is melted and poured into the rubber molds. After cutting and polishing, the shine follows. Crystals are set or hand-painted with colored enamel. And the final step: nearly 30 rounds of strict quality inspection. The result: a piece of jewelry produced using 100 percent renewable electricity in all owned facilities.

Pandora CMO Berta de Pablos-Barbier im Interview

Is the focus on the environment due to Danish influence? Copenhagen is known for its strict sustainability standards, which naturally also apply to Pandora. The brand was founded in 1982 by Danish goldsmith Per Enevoldsen and his wife Winnie. The idea: to make jewelry wearable and accessible. Today, Pandora is one of the largest jewelry brands worldwide. In an interview with Elle, Pandora’s Chief Marketing Officer, Berta de Pablos-Barbier, spoke about the future and vision, sustainability, and the significance of production in Thailand.

Elle Interview with Pandora CMO Berta de Pablos-Barbier

Elle.de: What trends are you currently observing in the jewelry industry – both in design and technology?

“Unlike in fashion, there is rarely a dominant trend in the jewelry sector. Jewelry is more closely tied to self-expression, so many trends exist in parallel. Currently, the area of new materials is particularly striking, for example, recycled or innovative metal alloys, or new processes in stone cutting. Also exciting is the diversity of design, where minimalist pieces stand equally alongside very expressive, maximalist ones. For me, the most exciting thing right now is the creative use of new materials.”

Sustainability is a cornerstone of Pandora. What specific goals are you pursuing?

Pandora CMO Berta de Pablos-Barbier im Interview
“One of our most important goals is reducing CO₂ emissions. Pandora has committed to halving emissions in its own operations as well as with its suppliers and partners by 2030. We aim to achieve Net-Zero by 2040. All our jewelry is produced using 100 percent renewable energy, and the switch to more sustainable metals plays a key role in achieving these goals.”

What is Pandora’s long-term vision?

“Pandora should always remain a brand for affordable luxury – that was the ambition from its founding in 1982. Pandora wants to give as many people as possible access to high-quality jewelry. This includes constantly reinterpreting the charms – currently with the Talisman collection – and simultaneously steadily expanding our range of rings, necklaces, bracelets, and earrings. This way, customers can create their own personal story.”

Does this claim to accessibility also represent a form of empowerment?

“Absolutely. In the past, jewelry was often reserved for elites – it served as a symbol of status, power, or beliefs. Pandora makes jewelry accessible to everyone, thus giving more people the opportunity to express themselves and show their passions or feelings. That is a form of self-empowerment.”
Pandora CMO Berta de Pablos-Barbier im Interview
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⏰ Published on: August 28, 2025