【Switzerland】”We Rely on Cooperation to Manage Risks”

Editor’s Note

This article highlights the mounting global pressure on companies to provide greater supply chain transparency. Driven by regulations, standards, and consumer demand, the call for traceability from source to shelf is becoming a business imperative.

Ilse Schoeters, codirectrice de l’approvisionnement responsable en métaux et minéraux chez Glencore. — © Glencore
Growing Demand for Transparency

Companies worldwide are facing increasing pressure to enhance transparency in their supply chains and the associated processes, products, actors, and activities. This demand stems not only from regulatory requirements and international standards but also from voluntary industry commitments and ever-higher consumer expectations. Market players want to be able to trace products from raw material extraction to the final product. They expect transparency, particularly in identifying and managing undesirable social, ethical, and ecological impacts in supply chains – customers and consumers want to know if the products they buy have been responsibly manufactured.

“Customers and consumers want to know if the products they buy have been responsibly manufactured.”

Ilse Schoeters, an environmental engineer at Glencore, and her team manage transparency obligations in metals and minerals sourcing. With twenty-five years of experience in the metallurgical and mining industry, this Belgian native has held various positions at Rio Tinto, the European Copper Association, and Eurometaux in the areas of product responsibility, chemical management, and compliance before joining the Swiss company. In this interview, she explains how Glencore implements the requirements for responsible sourcing.

Defining Responsible Sourcing

Madam Schoeters, in the economy, the notion of responsibility is an important concept but often remains a pious wish. How would you define this concept concerning mineral raw material sourcing?

“Glencore is not just a mining company. It’s also a trading company. We purchase extracted and recycled metals and minerals from other companies, then process them at our sites or resell them. Our goal is to responsibly produce and market the metals and minerals that improve daily life. In other words, we consider the social aspects related to our products, particularly in our relationships with our suppliers.”
Concrete Implementation

What does this mean concretely?

“The mission of my team is to identify and assess potential risks that can occur along the supply chain of the metals and minerals we purchase. Human rights violations, forced labor, child labor, or breaches of international labor standards, social or environmental standards during the extraction and processing of products are among the risks we assess. Certain factors can be associated with higher risks, which prompts us to conduct more in-depth examinations in some cases. Once risks are identified, we evaluate the measures to take to manage or mitigate them. In short: we want our supply chains to be clean and fair.”
Internal Standards and Framework

Have you established your own standards in this regard?

“Our work is based on our Responsible Sourcing Framework – a framework approved by management. This framework includes our Responsible Sourcing Policy, the Glencore Supplier Code of Conduct which defines our requirements and expectations towards them, as well as internal standards and procedures that describe our on-the-ground processes.”

How is this translated into practice?

Full article: View original |
⏰ Published on: May 19, 2025