User Experience

【Japan】F.D.C. Products Introduces Review, Word-of-Mouth, and Q&A Engine “ZETA VOICE” to Official Website “4℃ JEWELRY ONLINE SHOP”

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Editor’s NoteThis article highlights F.D.C. Products’ launch of the “ZETA VOICE” review engine for its online jewelry shop, enhancing customer…

【Japan】Jewelry Brand 4℃ Breaks Free from ‘Vague Improvements’! Achieves 114% E-commerce CVR with Heatmap-Driven Rapid PDCA

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Editor’s NoteThis article explores the dual pillars of a “good customer experience” in e-commerce—ease of information access and a stress-free…